Legal information

Company Information

Rolls-Royce Motor Cars Stockholm is owned by Callisma AB
Company registration number: 556969-5405

Company Address:

Birger Jarlsgatan 24
114 34 Stockholm
E-mail address: info@rolls-roycemotorcars-stockholm.com

Legal Information

Website terms

The terms below govern your use of this website and by accessing this website you agree to be bound by them. If you do not accept these terms, please do not use the website. We may change these terms at any time without notice by updating the terms shown on this website. It is your responsibility to review the website terms each time you enter the website to ensure you are aware of our latest terms and conditions. Your use of this website after a change has been made signifies your acceptance of the revised terms. This website is for your personal use only and is not to be used for any commercial purpose.

 

Products and services

The provision of details of products and services on this website are not, and should not be construed as, an offer to sell or supply such products or services, and the seller or supplier may always accept or reject your offer at its sole discretion. All products and services on this website are subject to availability and may be withdrawn without notice. All products and services and all prices are also subject to change without notice.

 

Terms and conditions for individual products and services

These website terms should be read in conjunction with the separate terms and conditions for the sale or supply of the individual products or services which are referred to on this website. In the event of any inconsistency between these terms and the specific product or service terms and conditions, the latter shall prevail.

 

Information about products and services

Whilst we have made every effort to ensure the information on this website is up to date and accurate, neither we nor other third party can accept responsibility for your reliance on any information on this website.

Always check Rolls-Royce Motor Cars Stockholm’s  models availability and for precise information on vehicle model features, specifications and equipment, and in the case of approved used Rolls-Royce motor cars, current mileage details before ordering a vehicle. Always check the terms on which any product or service is supplied before making any commitment. You should seek your own independent financial advice in relation to any taxation or accounting matters referred to on this website.

 

Website availability

We cannot promise that this website will be uninterrupted, or free of errors, bugs or viruses and we will not be liable if, for any reason, this website is unavailable at any time or for any computer virus or system free. Access may be suspended at any time without prior notice being given.

 

Copyright

The copyright in the material contained in this website belongs to Rolls-Royce Motor Cars or its licensors. No person may copy, modify, transmit, distribute, display, reproduce, publish, license or create works from any part of this material or otherwise use it for any public or commercial use without the prior express written permission of Rolls-Royce Motor Cars. You may only view or print individual pages for your own personal use.

 

Trademarks

The names, logos and images on this website which identify Rolls-Royce Motor Cars, or third parties and their products and services are proprietary marks of Rolls-Royce Motor Cars and/or the relevant third parties. Nothing contained in this website shall be deemed to confer on any person any licence or right on the part of Rolls-Royce Motor Cars or any third party with respect to any such name, logo or image.

 

No warranties or liability

This website and the information, images, materials and other content shown are provided without any representation or endorsement being made and without any warranty of any kind, whether express or implied, including but not limited to, any implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. To the extent permitted by law, all such terms and warranties are hereby excluded.

Without limitation to the foregoing, although we take care to ensure that the information, images, materials and other content provided on this website are accurate, we give no warranties of any kind, express or implied, that they are accurate, complete or up to date. You should not rely on the information to make any decision or take any action. Rolls-Royce Motor Cars Stockholm shall not accept any liability for the accuracy or completeness of the information contained in this website or for any reliance placed by any person on the information.

In no circumstances shall Rolls-Royce Motor Cars Stockholm be liable for any losses sustained and arising out of or in connection with use of this website or any site accessed from this website including, but not limited to, loss of profits, loss of data or loss of goodwill (whether direct or indirect) nor any economic, consequential, indirect or special loss.

 

These terms

If any of these terms are found to be illegal, invalid or otherwise unenforceable, then to the extent of such illegality, invalidity or unenforceability, such terms shall be deleted and severed from the website terms. The remaining enforceable terms shall continue in full force and effect and continue to be binding. Nothing in these terms shall exclude or limit our liability for death or personal injury resulting from our negligence or shall affect your statutory rights if you are a consumer.

 

Law

These terms shall be governed by and construed in accordance Swedish law. Disputes arising in relation to them shall, unless expressly agreed otherwise, be subject to the exclusive jurisdiction of the Swedish courts.

 

Telephone Calls and e-mails

Telephone calls and email correspondence with Rolls-Royce Motor Cars Stockholm at the email addresses accessible through, or obtained from, this website may be recorded or monitored. By using these communication methods you are consenting to the recording or monitoring of your calls and emails.

Privacy Policy

Introduction

Rolls-Royce Motor Cars Stockholm is committed to protecting and respecting your privacy. We will only use your personal information in accordance with the data protection law in Sweden and this privacy policy.

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us will be processed by us.

We may update this privacy policy from time to time by publishing the amended version on our websites.

 

How do we receive your information?

We may receive information about you:

  • when you contact us directly, normally via our website or our customer services teams, whether to apply for one of our products or services or to make an enquiry or other request,
  • occasionally from other third parties who may lawfully pass to us information about you.

 

Using your information

We may use your information (which we receive from you or third parties or learn from the way you use our products or services) for a variety of purposes, including:

  • to provide or manage any information, products and services you have asked for,
  • for marketing purposes, including market research,
  • to help us identify you when you contact us,
  • for general administration purposes,
  • to help us improve the quality of our products and services,
  • to help us detect and prevent fraud and money laundering,
  • to help us recover debts,
  • to carry out analysis and customer profiling,
  • and to identify other products and services which might be of interest to you and to inform you about our products and services (please see below).

The information that we collect from you may be transferred to, and stored at a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA, who work for us or one of our suppliers. By submitting your information, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your information is treated securely and in accordance with this policy.

 

Informing you about our products and services

We may use your information to contact you with news on our motor cars, other products and services (provided by us, our other group companies or our carefully selected business partners) which may be of interest to you and occasionally for market research purposes.

The range of products and services offered by us, authorised Rolls-Royce Motor Cars dealership, include: Rolls-Royce motor cars, motor related products and services, including (amongst other things) vehicle finance, ancillary insurances, vehicle accessories, vehicle emergency service, vehicle warranties and motor insurance.

How we use cookies

What is a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at: www.allaboutcookies.org

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

 

Use of cookies by Rolls-Royce Motor Cars

Within this website cookies are used to facilitate features and functions which improve your browsing experience. They are also used to measure the performance of the site and the ways in which visitors navigate their way around.  No personally identifiable information is collected by the cookies on our sites. 

The below information details the cookies we use, how to prevent these being written and the impact of doing so on your browsing experience.

 

Disabling/Enabling all cookies

You can accept or decline cookies by modifying the settings in your browser. However, you will not be able to use all the interactive features of the site if cookies are disabled.

Most recent web browsers allow control over the cookies saved through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

 

Disabling/Enabling specific cookies

Rolls‑Royce Motor Cars are working to provide the ability for you to manage your cookie preferences within our website, but this is functionality is currently under development. As an interim step we have detailed below all the cookies set by our websites, their purpose and details of how to opt out where available.

 

More information about cookies

There are four main types of cookies used by websites. These categories are described below, based on the information published in the International Chamber of Commerce Cookie Guide;  

Strictly Necessary Cookies – Enable services you have specifically asked for

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Performance Cookies – Collect anonymous information on the pages visited

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Functionality Cookies – Remember choices you make to improve your experience

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting/Advertising Cookies – Collect information about your browsing habits in order to make advertising relevant to you and your interests.

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

 

The tables below explain the cookies we use and why. The information is updated regularly but if a discrepancy is found then please contact us.

COOKIE NAME PURPOSE TYPE DURATION 
Car Configurator    RROCXML
SESSIONID
This cookie is needed to identify the user's configurator session within the car configurator system. Strictly Necessary Session Only
EMO VicinityUser This cookie indicates that an annonymised user is actively using the site. This cookie is deleted when the browsing session is closed. Strictly Necessary Session Only
JSESSIONID JSESSIONID This cookie indicates that an annoymised user is actively using the site and is used to measure how many users are visiting the site at any given time.  This cookie is deleted when the browsing session is closed. Strictly Necessary Session Only
Load Balancer Cookies ARPT1
ARPT2a
ASPSESSIONID
CCCRSAQD
These cookies are used to help ensure that the content of your page loads quickly and effectively by distributing the workload across web servers. They are deleted when you close your browser. Strictly Necessary Session Only
Webtrends

WT_FPC  Used for maintaining anonymised session and user identification across the websites sub-domains. Performance 10 Years 
Responsive Anonymously tracks what device type the site is being accessed on (based on screen resolution) - PC / Tablet / Smart phone  Performance 1 Day
ACOOKIE  is used for anonymised cross domain tracking e.g.  Recording if a visitor moves between www.rolls-roycemotorcars.com and pre-owned.rolls-roycemotorcars.com Performance 2 Years

WT_NAVI   
is set in order to track which navigation elements are used when navigating the site (main menu, teaser, footer etc.) Performance Session Only
Google Analytics

__utma Records anonymised data about a users visits to a site including:  first visit (unique visit); last visit (returning visit); Days and Visits to purchase calculations etc.  Performance 2 Years
__utmb 
& __utmc
These cookies work in tandem to calculate visit length. Google __utmb demarks the exact arrival time, then Google __utmc registers the precise exit time of the user. Performance Both expire after 30 mins of inactivity
_utmz notes where an annoyomised  visitor arrived from, grouping the information into type e.g. via a  search engine, social media, direct. This cookie also registers what keyword generated the visit (if relevant) plus geolocation data, to nearest city. Performance 6 Months
__utmv creates  groupings based on anonymised user actions, for example, create a group for all visitors who viewed a particular link or advert.  Performance 2 Years
_ga (Universal Analytics) This cookie is used to store a unique client identifier (Client ID), which is a randomly generated number. Once the ID is generated it's stored in the cookie and is included with each hit / request sent to Google Analytics. This ID is later used by Google Analytics servers to calculate user, session, and campaign data.
The _ga cookie is a first-party cookie that can only be accessed by the domain on which the JavaScript is run.
Performance 2 Years
Brightcove Player BC_
BANDWIDTH
Detects initial bandwidth capability of a visitors computer or device. This cookie helps to significantly improve initial rendition selection for viewing videos. If you disable this cookie, Video Cloud will still detect bandwidth by using the Brightcove Bootloader swf. Without the cookie, this must be done on each player load, consuming more bandwidth and possibly resulting in a poorer quality initial rendition. Performance Session Only
DoubleClick DoubleClick
Tags 
DoubleClick cookies are used to help measure the effectiveness of online advertising campaigns and to try and avoid  repeatedly showing adverts the user has already seen.  The names and numbers of these cookies used on our site will vary, depending upon the number of  advertising campaigns that are active at the time of your visit.

No personally identifiable information is used or stored by DoubleClick cookies.
Targeting/ Advertising 30 Days